Effective date: April 10, 2026
AutopilotHOA ("we," "our," or "us") provides a cloud-based homeowners association management platform. This Privacy Policy describes how we collect, use, and protect information about users of our service at autopilothoa.com.
Account information: name, email address, hashed password, phone number (optional), and community membership details.
Community data: HOA settings, member rosters, dues configurations, payment records, announcements, documents, violations, maintenance requests, polls, and events — all provided by your community administrators.
Payment data: Subscription billing is handled by Stripe. We store your Stripe customer ID and subscription status; we do not store raw card numbers.
Usage data: login timestamps, IP addresses, and browser/device information collected automatically via server logs and cookies.
We do not sell your personal information to third parties.
We share data only with the following third-party service providers, each bound by their own privacy policies:
We retain your data for as long as your account is active or as needed to provide the service. If you cancel your subscription, community data is retained for 30 days before being permanently deleted. You may request earlier deletion by contacting us.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, email us at privacy@autopilothoa.com.
We use a single authentication session cookie (managed by NextAuth.js) to keep you signed in. We do not use advertising or tracking cookies.
All data is transmitted over HTTPS. Passwords are hashed with bcrypt (12 rounds). Access to production data is restricted to authorized personnel. We conduct periodic security reviews and promptly address any vulnerabilities.
We may update this Privacy Policy periodically. Material changes will be communicated by email to HOA administrators at least 14 days before taking effect.
Questions about this policy? Email us at privacy@autopilothoa.com.